Our Reviews
Our customers continue to love our products and the support we provide.
4.84 Rating
2721 reviews
Natalie - Brisbane, AU
30 October 2026
Gorgeous!
I brought this light to put in a tiny butlers pantry. It is so perfect and sweet. The experience with the company was amazing. I only had a short turnaround until the electrician was booked and the lovely lady I spoke to made sure it was popped it in the post that same day and it arrived the next day via express post. Thanks so much, Iām already planning my next purchase from you.
Natalie - Brisbane, AU
Himanshu - Melbourne, AU
30 October 2026
Overall average experience
I found this piece to be very stunning on the website but upon arrival it wasn't as good as it looked in the pictures but still ok for the area with not much lighting. 1 star majorly because because it an important piece missing from the box that its the hook on which it hangs on, so had to do a quick bunnings run. Also, the assemble instructions for crystals were hopeless. Overall because of the hiccups it pretty much costed me the same to install by the licensed electrician.
Himanshu - Melbourne, AU
Marisa Z - Sydney, AU
29 October 2026
PERFECT
How an online transaction should be Affordable Timely Quality No hassles. The product itself fits perfectly into the space. It has instantly uplifted the design aspect of the room. Would recommend and thank you.
Marisa Z - Sydney, AU
Liz W - Brisbane, AU
29 October 2026
Gorgeous Globes!
So pleased to have found a fast service on globes when i needed them!
Liz W - Brisbane, AU
Wendy C - Gympie, AU
27 October 2026
Nice strong bags
The bags are good and strong. Had a few problems with the foam but their customer service is excellent and all problems were fixed quickly. Very comfortable to relax in. Would highly recommend using this company.
Wendy C - Gympie, AU
Jason L
26 October 2026
Fantastic 6 stars
I bought 2 of these to replace two boring spotlights over a kitchen bench. They look stunning. Great quality and value. Easy to install. Great service from Ivory and Deane. If I had more room I'd buy more ā„ļøā„ļøā„ļøā„ļø
Jason L
Chloe W - Melbourne, AU
26 October 2026
Not what I expected
The chandelier is not what we expected, Ivory & Deene however have brilliant customer service and were happy to help resolve our issues. We have kitchen pendants from them that we absolutely love.
Chloe W - Melbourne, AU
Phoebe - Sydney, AU
26 October 2026
Dream Pod
Great chair mostly suitable for kids, if it had a higher back it would be great for adults too!
Phoebe - Sydney, AU
Jackie
24 October 2026
Wrong bulbs awaiting refund response
Awaiting refund response. I can understand if you do not do refunds for wrong orders. But please response to requests or communicate to your customers directly.
Jackie
Jaz - Melbourne, AU
23 October 2026
More comfortable than my memory foam bed!
I bought the lounger to use it for computer work in a little āproductivity nookā I made for myself. Iām so impressed! itās way more comfortable and luxurious than I expected. And, it has definitely helped me be more productive while working from home than I used to be. I bought pillows to accompany the lounger but I usually move them while sitting in the lounger because it more comfortable without them, especially when Iām sitting in it for hours at a time. Very much a worthwhile purchase!
Jaz - Melbourne, AU
PO
21 October 2026
Champagne DreamPod
Great concept, looks and feels great quality, the back is far too low. If the back was higher is would be an amazing chair. There is no back support so you need too really slouch into it itās great for very young kids but would be better if it suited adults too
PO
Suzi - Adelaide, AU
21 October 2026
Pretty but oddly balanced
Very pretty light & delivered quickly, which was excellent. Well packed. I would have preferred that the 3 arms be equally spaced around the centre, rather than all on one side. It looks nice from the 'front' but odd on the backside. I also didn't realise it wouldnt come with globes, so will need to now purchase those. After a bit of online searching it looks like Ivory & Deene do seem to have the cheapest prices for those. For the price, happy with the light and look forward to having it installed.
Suzi - Adelaide, AU