Our Reviews
Our customers continue to love our products and the support we provide.
4.83 Rating
2552 reviews
Gretchen - Brisbane, AU
23 December 2025
Fantastic service and 4 year old loves it
We bought this for a quiet corner for our 4 year old and he loves the texture and way it hugs his body. He’s been quietly taking himself there to read and chill and it’s created a subtle and wonderful shift in the household dynamic. I also had some questions when purchasing and Paris, Lucy and the team went above and beyond. The customer service really was excellent. Thank you once again.
Gretchen - Brisbane, AU
Lisa - Melbourne, AU
23 December 2025
Beautiful light
Beautiful light! This is more stunning in real life than in the photos and is excellent quality
Lisa - Melbourne, AU
Susan R - Sydney, AU
22 December 2025
Beautiful pendant light
Ordered for our master bedroom and it looks classy and beautiful
Susan R - Sydney, AU
Sharon K - Brisbane, AU
22 December 2025
Perfect!
This clock arrived super quickly, as quick as the year has gone! It is gorgeous and suits my living area perfectly 😍
Sharon K - Brisbane, AU
Susanne D - Sydney, AU
22 December 2025
Stunning light
Im very happy with this light shade. Its classy and quite big. Its a statement piece. The light is an orange soft glow. Not for a bright light. But its perfect for my stairwell.
Susanne D - Sydney, AU
Lynn S - Sydney, AU
20 December 2025
Lovely Looking Bean Bag
I purchased this bean bag as a Christmas present for my granddaughter so I can’t comment on it yet but it looks lovely. I can say that my purchase from Ivory and Deene went very smoothly. I was advised the day after ordering that my bean bag had been shipped and it was delivered very quickly by Australia Post. I wouldn’t hesitate to order from this company again.
Lynn S - Sydney, AU
Leigh D - Melbourne, AU
18 December 2025
fabulous size
love this for a smaller option
Leigh D - Melbourne, AU
Melanie - Melbourne, AU
18 December 2025
Feedback after I posted a review
I previously posted a review titled “Quality Nothing Like It Used to Be,” and I would like to provide an update. After posting my review, Lucy from customer support reached out to me via email. She explained that the items I received did not reflect the level of quality the company strives to deliver. She truly went above and beyond to resolve the issue and sincerely apologized for the disappointment I experienced. Her professionalism and integrity were outstanding, and she has completely restored my confidence in this company.
Melanie - Melbourne, AU
Phillip O - Sydney, AU
18 December 2025
Christmas present
I purchased the lounge as a Christmas gift for my nearly 2 yr old Granddaughter and she absolutely loves it. Fits perfectly into her room and her mum and dad can move it to the living room with ease.
Phillip O - Sydney, AU
Jamie
17 December 2025
Love it and so comfy!
Great quality and love every bit of it!
Jamie
Cathrine F - Perth, AU
16 December 2025
Lux
Although not used yet as just bought they do look luxurious… just what I wanted.. thank you Ivory & Deene… can always rely on beautiful products and excellent delivery.
Cathrine F - Perth, AU
Vicky L - Petrie Terrace, AU
16 December 2025
Excellent customer service
My coffee table arrived slightly damaged and the customer care team were super quick to replace. I would buy from this store again.
Vicky L - Petrie Terrace, AU